Returns & Exchanges
We want you to be completely satisfied with your Dockers® purchase, which is why we offer a 60-day window for returns and exchanges on all unworn, unwashed items with original tags attached. Items purchased online can be easily returned via our mail-in portal or at any participating Dockers® retail location.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a prepaid shipping label or a QR code for printerless drop-off.
Package Your Items
Place the items in their original packaging or a secure box, ensuring all original tags are included, and affix the shipping label to the outside.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing